At Grand Mutual Insurance Services (GMIS), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains the types of information we collect, how we use it, and the steps we take to keep it safe.
We may collect personal information such as your name, mailing address, phone number, email address, insurance policy details, claims history, and financial information. This information may be collected through online forms, phone conversations, emails, or in-person meetings, and is necessary to help us provide you with the highest level of service.
The information we collect is used to offer and manage our insurance products and services, process claims, handle customer inquiries, and provide updates such as policy renewals or important service announcements. It may also help us improve our customer service and overall operations.
To better serve you, we may share your information with trusted third-party service providers, including claims adjusters, payment processors, and marketing partners. These third parties are required to follow strict confidentiality and security guidelines consistent with this privacy policy.
GMIS takes your privacy seriously. We implement administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, or disclosure. Our internal security protocols are reviewed regularly and adjusted as necessary to maintain a high standard of protection.
You have the right to access the personal information we maintain about you and to request corrections if anything is inaccurate or outdated. You may also choose to opt out of marketing communications or other data uses by contacting us directly.
If you would like to review, correct, or opt out, please contact us at info@grandmutual.com.
SMS Terms of Service
By opting into SMS communications through a web form or other method, you agree to receive text messages from Grand Mutual Insurance Services. These messages may include service updates, reminders, conversations, or promotional information. Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier and service plan.
You may opt out at any time by replying “STOP” to any message. For assistance, reply “HELP” or contact us at info@grandmutual.com. For more information on how we handle your data, please refer to our full privacy policy at https://grandmutual.com/privacy-policy/.
Policy Updates
GMIS reserves the right to update this privacy policy at any time. Any changes will be posted on our website and will become effective immediately upon posting.
If you have any questions or concerns about our privacy practices, please contact us at info@grandmutual.com.
Privacy Policy
Last Updated: September 9, 2025
